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Questions and Answers
How long does delivery take?
2-6 business days for US; International Shipping & Warranty (5-13 business days. Taxes and duties not included). It may take longer due to shipping delays.
How much does shipping cost?
Free US Shipping on All Orders; For international orders, we usually ship from our global fulfillment centers within 3-5 business days. We use TNT, FedEx, UPS, DHL, or other couriers, which may vary upon destination country for best pricing, service, and speed of delivery. You’ll know exactly how much shipping will cost before you make your purchase from u-tec. Please be aware that we are not responsible for any customs fees, tax, duties, or import charges.
How can I change or cancel my order?
Orders submitted on our website process and ship very quickly; regrettably, we cannot cancel or modify orders. We are sorry for any inconvenience this may cause.
To receive a full refund with 30 days after receipt of your order, please email firstname.lastname@example.org, and we will further assist you from there.
All products purchased directly from www.u-tec.com come with a 30-day return policy. Within 30 days of receipt of an order, if you are not satisfied with our product, you may return products purchased directly from U-tec for a refund minus the shipping cost.
How many codes can I use on each order?
Only one code is allowed to be used per order.